The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies services and Training to all Secretariat Entities, Peacekeeping and Special Political missions, Agencies, Funds and Programmes of the UN system worldwide.
This position is located in the Platform Support Unit (PSU) within the Infrastructure Operations Section (IOS) of the Service for Geospatial, Information and Telecommunication Technologies (SGITT) at UNGSC, Valencia (multiple positions).
The incumbent will report to the Chief PSU or designated officer.
Responsibilities
Within delegated authority, the Information Systems Assistant will be responsible for the following duties:
- Participates in the development, programming, testing, debugging and implementation of new application systems releases, modules and functionalities.
- Develops, tests and implements simple computer application systems and programs using UN-established standards for IT technologies, programming languages and tools.
- Serves as a team member in the planning, specification, design, development, implementation and support of computer application systems; independently liaises with users to define and specify requirements.
- Installs computer application systems software and hardware according to specifications; monitors computer applications systems using appropriate monitoring tools and produces monitoring reports.
- Prepares technical and user documentation for deployed computer application systems, as well as training materials and conducts technical presentations.
- Maintains functional specifications for computer application systems, programs and procedures developed and/or modified.
- Provides support for deployed computer application systems including version management, data recovery and deployment to users’ offices; performs ongoing reviews with users and developers and responds to users’ requests.
- Drafts correspondence and communications, including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports.
- Serves as focal point for coordination, monitoring and expedition of computer application systems development projects, involving extensive liaison with diverse organizational units to initiate requests; prepares standard terms of reference; processes and follows-up on administrative actions and resolves issues related to project implementation, e.g. organization of and participation in training, procurement of equipment and services, etc.
- Ensures the reliability and performance of hybrid cloud infrastructure by identifying and implementing automation opportunities, optimizing resource utilization, and integrating new services and features.
- Continually explores, evaluates and recommends advanced technologies to provide higher quality service, scalability and modern architectural standards.
- Acts as a technical focal point on hybrid cloud projects, including hands-on configuration of complex components.
- Keeps abreast of developments in the field; performs benchmarking and proposes new acquisitions.
- Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
- Assists with visualizations and updating information material such as web pages or brochures.
- Provides guidance to new/junior staff.
- Performs other duties as assigned.
Education
High school diploma or equivalent is required.
Job - Specific Qualification
Certification in ITIL is desirable.
Certification in Prince 2 Foundation is desirable.
Any Cloud Certification is desirable.
Any Virtualization certification is desirable.
Any Automation related certification is desirable.
Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.
Work Experience
At least seven (7) years of experience in information systems analysis and programming, systems administration and maintenance, software development, technical writing or related area is required. The minimum years of relevant experience is reduced to 5 for candidates who possess a first-level university degree or higher.
Experience in managing ICT projects involving feasibility studies, systems analysis and project management, for the development and implementation of complex systems is required.
Experience with virtualization or containerization technologies in complex and multilocation environments is desirable.
Experience in managing virtual environments, monitoring tools and public cloud services is desirable.
Experience in data analytics or related area is desirable.
How to apply
https://careers.un.org/lbw/jobdetail.aspx?id=215444&Lang=en-US