United States of America: Content Manager – P3

Organizational Setting and Reporting Relationships:

The position will report directly to the Creative Director, UN Pavilion at Expo 2020, as part of the Outreach Division in the Department of Global Communications. The Content and Design Coordinator will work closely with the Creative Director and Interpretive Planner to realize the vision for the UN Pavilion for Expo 2020 and assist with research, reports and database management for the design of the UN Pavilion at Expo 2020.

This an initial contract of 6 weeks with a potential extension of up to one year.

Responsibilities:

The Content Coordinator will carry out research, report writing and create and manage a database of all assets for the development of the interpretive plan, design deliverables and working documents for production. This role will also facilitate the collection and transfer of assets and assist with copyright requirements as needed.

Specific duties will include, but are not limited to:

• Develop a database system and populate the database with all assets for the UN Pavilion’s design;

• Maintain a system for acquiring assets as required and attending to copyright requirements;

• Carry out image and digital asset research;

• Carry out research into topics as directed by the Interpretive Planner and Creative Director, including across multiple UN departments, and desk research, to contribute to a comprehensive understanding of the UN story including but not limited to UN75 initiatives, the Sustainable Development Goals, climate change, youth, technology, and cities-based programs;

• Produce reports and matrices for the interpretive plan, design deliverables and installation documents that present the deployment of all content and exhibits for the UN Pavilion;

• Collaborate closely with the Interpretive Planner on their requirements for the interpretive plan, reports and presentations;

• Assist with briefing notes for creatives and UN agencies, funds and programs, requesting specific content and delivery methods;

• Assist with creating presentations for internal and external review of the design concept at all milestones;

• Help organize creative workshops with the team and consultants for the development of the concept, content and design;

• Assist in the development of branding and publicity materials for the UN Pavilion at Expo 2020 including posters, flyers, promotional videos, website and social media campaign for UN Pavilion at EXPO 2020;

• Write and publish meeting notes for the team;

• Assist with organizing meetings for the team and external partners;

• Perform other duties as required by the Creative Director of the UN at Expo 2020.

Competencies:

Professionalism:

• Several years’ experience in the exhibit design sector and specifically in the coordination of content and design information;

• Excellent skills and experience in developing and managing relevant database systems such as FileMaker Pro and Access;

• Excellent research skills in particular for images and other digital assets;

• Experience with a variety of research database, editing and presentation software;

• Experience working with a team of designers, interpretive planners and content developers to help develop materials, reports, matrices and presentations for design concepts;

• An interest in developing content in respect to global, current issues and the role of the UN; knowledge of relevant scientific, social, cultural and economic topics; and a passion for creating inspiring experiences that have the potential for real impact;

• Excellence in written and verbal communication;

• Understanding of UN policies and programmes; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Planning & Organizing:

• Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Accountability:

• Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Qualifications:

Education: Advanced Degree in Interpretive Planning, Museum Studies, Communications, Exhibition Design, Marketing or a related subject; A first-level university degree in combination with two additional years of relevant experience may be accepted in lieu of the advanced university degree;

Experience: At least 5 years of relevant experience in exhibit design, creative and content design, design, interactive installations for UN and/or international organizations and/or private sector;

Language: Fluency in English, (both oral and written) is required; knowledge of Arabic is an asset. Knowledge of another UN official language is an advantage.

Please send your CV, cover letter and portfolio to amanda.white@un.org by 18:00 (New York time) on 1 November 2019 (Friday).